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Rat poison, greater fools, and Estonia
Why media stories and influencers give a bad name to new technology.
Mirror Your Customer's Desires
At a time when online privacy is constantly in the news, the paradox is that most e-commerce customers like being greeted like old friends whose habits and preferences are well understood.
New Is Never Neutral
I used to love browsing in bookstores. Sadly, many have gone out of business. Amazon is to blame. Technology can be so dehumanizing!
Spot Icebergs In The Fog
The concept of an executive "dashboard" is not new.
Nothing will ever be the same
We think business is about to change in some very fundamental ways.